When sales managers serve first, salespeople stay longer and sell more confidently
A study of 302 B2B salespeople finds that servant leadership is linked to lower turnover intentions and higher confidence, but...
Read moreDetailsEmotional intelligence linked to better sales performance
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A study of 381 pharmacy sales reps in Vietnam found that emotional intelligence, especially emotion regulation, was linked to stronger...
Read moreDetailsWhen a goal-driven boss ignores relationships, manipulative employees may fight back
A study of 332 Chinese employees finds that goal-focused, relationship-neglecting bosses may trigger counterproductive behavior and burnout in manipulative employees.
Read moreDetailsWhen salespeople fail to hit their targets, inner drive matters more than bonus checks
A study of 110 salespeople finds that inner drive, not financial incentives, is more closely linked to bouncing back after...
Read moreDetailsThe “dark” personality traits that predict sales success — and when they backfire
New research reveals that "dark triad" personality traits in salespeople produce surprisingly different performance outcomes depending on time and workplace...
Read moreDetailsWhat communication skills do B2B salespeople actually need in a digital-first era?
New research identifies four dimensions of communication competence that B2B salespeople need as selling shifts from conference rooms to online...
Read moreDetailsA founder’s smile may be worth millions in startup funding, research suggests
Research across five studies finds that founders who smile receive higher funding and valuations, with perceived trustworthiness playing a key...
Read moreDetailsWhat actually makes millennials buy products on sale?
A survey of 564 millennials across 24 nationalities reveals which sales promotion benefits actually drive their buying intentions, and which...
Read moreDetailsThe surprising coping strategy that may help salespeople avoid burnout
New research finds that salespeople who can "read the room" may also be better at managing stress, thanks to a...
Read moreDetailsWhen saying sorry with a small discount actually makes things worse
When a business makes a mistake, offering a small discount might seem like a safe fix. New research shows this...
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