When saying sorry with a small discount actually makes things worse
When a business makes a mistake, offering a small discount might seem like a safe fix. New research shows this ...
When a business makes a mistake, offering a small discount might seem like a safe fix. New research shows this ...
Business owners are often celebrated for innovation but criticized for misconduct. A recent study in Strategic Change investigated this duality, ...
Mobile game advertisements frequently show characters failing simple puzzles. A new study investigated this trend, exploring how a viewer's competitive ...
When companies name new products, their linguistic choices matter. A new investigation reveals that repeating syllables, such as the "miu" ...
A recent study investigates how people respond when artificial intelligence programs and human employees estimate wait times. The research shows ...
When companies design marketing campaigns, they must choose the right spokesperson. A 2022 study investigated whether consumers are more persuaded ...
CEOs who score higher on narcissism tend to push their companies toward strategies that break from industry norms, new research ...
Salespeople may improve persuasion by moving their hands. An analysis of TED Talks and controlled experiments shows that using gestures ...
Managers often struggle with manipulative or narcissistic employees. A new study reveals that specific leadership behaviors can act as a ...
A new study reveals that interacting with AI speeds up our internal sense of time, making us less willing to ...
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